Terms of Service

Lighthouse (also “DreamForge Lighthouse”) is operated by Blueridge Web Services LLC, a Florida limited liability company (Florida document #L24000126O2), doing business as BrainIT Consulting. Lighthouse is part of the DreamForge product line (dreamforgeworld.com). Invoices and card descriptors will show Blueridge Web Services LLC.

By creating an account or completing a purchase you agree to these terms. If you don’t agree, don’t use the service.

Lighthouse is a Generative Engine Optimization (GEO) monitoring platform. We send the prompts you configure to six AI engines — ChatGPT, Claude, Gemini, Perplexity, Copilot, and Google AI Overview — on a daily cadence, then measure how those engines talk about your brand against the competitors you list. We surface mention rates, share-of-voice, rank positions, citations, sentiment, and a ranked playbook of content moves.

Lighthouse is a measurement and recommendation tool, not a guarantee of AI search ranking.The AI engines we query are third parties whose answers change continuously and are outside our control. The playbook recommendations are AI-generated suggestions to be evaluated by your marketing team — we don’t promise a particular ranking outcome.

Lighthouse runs on a one-time prepaid credit system we call Dream Crystals. You buy a pack (Spark, Glow, or Beacon) and receive a fixed number of crystals plus an unlocked prompt cap. There is no auto-renewal and no monthly billing. When your crystal balance hits zero, monitoring pauses; buy more to resume.

Crystals expire 12 monthsfrom the date of purchase. We consume them oldest-first (FIFO), so a recent purchase isn’t consumed before an older one runs out.

You must be at least 18 years old and authorized to act on behalf of the brand whose data you configure. One workspace per brand; one human per user seat. Each workspace has its own crystal balance and prompt cap — crystals don’t transfer between workspaces.

You own the brand names, competitor names, prompts, and other inputs you configure. We process them as described in our Privacy Policy. You can export your scan results and citations as CSV, and you can delete your workspace at any time by emailing support@dreamforgeworld.com.

The scan results — what each AI engine says, including mentions of competitors — are produced by third-party models from prompts you authored. We don’t warrant they are accurate or current; AI engines hallucinate. Treat scan output as signal, not fact.

• Don’t configure prompts designed to extract personal information, generate harmful content, infringe third-party rights, or violate the upstream AI providers’ usage policies (OpenAI, Anthropic, Google, Perplexity, xAI, Microsoft).
• Don’t use Lighthouse to surveil, defame, or harass a specific individual.
• Don’t resell, white-label, or proxy the service without a written agreement. Don’t share workspace credentials across organizations.
• Don’t attempt to overwhelm the service, circumvent prompt caps, reverse-engineer it, or probe for security flaws without our written authorization.

Lighthouse uses a prepaid one-time purchase model — you buy Dream Crystal packs (Spark, Glow, or Beacon) through Stripe. Each purchase is a one-time charge; there is no recurring subscription, no auto-renewal, and no monthly billing. The price you pay is the price displayed at checkout.

Prompt caps and balance:each pack unlocks a fixed prompt cap on your workspace. We never enable credit overage — if your crystal balance hits zero, monitoring pauses until you purchase another pack. No surprise bills.

We may change the price of future pack purchases with at least 30 days’ notice via email to the address on your account. Crystals already in your balance are unaffected by price changes.

Unused crystals are refundable within 30 daysof purchase. If you’ve used some crystals from the pack, we refund the remaining unused crystals at the pack’s per-crystal price. After 30 days, purchases are non-refundable.

Email support@dreamforgeworld.com with your account email to start a refund.

Billing disputes and chargebacks:if something genuinely went wrong on our end (a failed scan we didn’t credit back, duplicate charge, an outage that consumed crystals), email us first — we’ll make it right faster than a chargeback. Initiating a chargeback on a valid prepaid pack purchase may result in account suspension pending resolution.

We aim for high availability but do not offer a contractual uptime guarantee on standard accounts. Lighthouse depends on third-party services (Vercel, Neon, Stripe, Resend, and the six AI engine providers) and on the public web for scraped engines; outages there will interrupt scans. Enterprise customers may negotiate a written SLA.

When a scheduled scan fails due to a third-party outage, we do our best to retry and to credit affected workspaces (refunding consumed crystals back to the balance); we don’t guarantee retries succeed.

We may suspend or terminate your account if you violate these terms, if your use of the service threatens upstream provider relationships (e.g. abusive prompt patterns that get us rate-limited at OpenAI or Anthropic), or if we’re required to do so by law. We’ll give you notice and a reasonable opportunity to export your data unless we can’t for safety, legal, or fraud-prevention reasons.

You can terminate at any time by emailing us to delete the workspace. Unused crystals within the 30-day refund window are refundable per the Refunds section above.

Lighthouse is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that AI engine output is accurate, complete, or current, that scans will run on a particular schedule, or that the playbook recommendations will improve your AI search ranking.

In plain English:the AI engines are third parties. They lie sometimes. We measure what they actually say — we don’t control what they say.

To the maximum extent allowed by law, the total liability of Blueridge Web Services LLC arising out of or relating to your use of Lighthouse is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, lost profits, lost revenue, or lost opportunity, even if advised of the possibility.

In plain English:if we mess up, you can recover up to what you’ve paid us, not the deal you say you lost because of it.

You agree to indemnify and hold harmless Blueridge Web Services LLC, its officers, and its employees from claims arising out of your prompts, your brand and competitor data, your use of the service in violation of these terms, or your violation of any third party’s rights.

These terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law provisions. You and Blueridge Web Services LLC agree that any dispute, claim, or controversy arising out of or relating to these terms or your use of Lighthouse will be brought exclusively in the state or federal courts located in Florida, and you consent to the personal jurisdiction of those courts.

This Florida governing-law choice does not deprive you of any mandatory consumer-protection rights granted by the law of your home state or country.

We’ll update the “Last updated” date above when we change these terms. Material changes will be announced via email to the address on your account at least 14 days before they take effect. Continued use after a change means you accept the new terms.

Questions? Email support@dreamforgeworld.com. Mailing address available on request.